These General Terms and Conditions (GTC) govern the business relationship between RealtyLegalLine and clients who use our real estate services in Canada and internationally. By requesting our services or scheduling a consultation through our website, the client accepts these conditions as binding. Deviating agreements must be made in writing and explicitly confirmed by both parties.
Requests for our real estate services can be made through our online consultation form, email, phone, or in writing. A legally binding service contract is only formed through our written service confirmation or the scheduling of consultation appointments. For comprehensive real estate services, the client relationship begins with the written acceptance of our detailed service proposal. We reserve the right to reject service requests without stating reasons or to terminate planned services if the client does not provide the necessary cooperation. In such cases, all payments made will be refunded proportionally.
The exact scope of our real estate services is defined in the respective service description or individual service confirmation. Our service spectrum includes:
All fees are quoted in Canadian Dollars (CAD) and include statutory sales tax. Payment for real estate services follows this schedule:
Service cancellations and changes must be communicated in writing or by email. The following cancellation policies apply:
Service changes can be requested at any time and take effect in the next billing cycle. For retainer agreements, a 30-day cancellation notice applies before renewal.
At RealtyLegalLine, we strive for complete customer satisfaction and maintain a transparent return policy for our real estate services:
All refund requests must be submitted in writing with detailed justification. We process valid refund requests within 14 business days. Please note that access to prepared legal documents or completed legal work may affect refund eligibility.
We provide our real estate services with the utmost care and in accordance with professional legal standards. Our real estate advice is based on current Canadian real estate regulations and our legal expertise. We do not assume liability for decisions made based on our advice or for legal consequences arising from changes in real estate regulations or provisions. We recommend consulting qualified real estate lawyers for specific real estate matters. Our liability is limited to intentional misconduct and gross negligence, with a maximum liability of twelve times the hourly rate paid in the last year.
All legal documents, consultation materials, and research created by us are copyright protected and remain our intellectual property. Clients receive a personal, non-transferable right to use these materials exclusively for their real estate purposes. Sharing with third parties, reproduction for commercial use, or republication without our express written permission is prohibited.
The protection of personal and real estate data has the highest priority for us. All data collected during service provision is used exclusively for client representation and real estate consultation, in compliance with applicable data protection regulations and lawyer-client confidentiality. Detailed information about data processing can be found in our Privacy Policy, which is an integral part of these GTC. By requesting our services, you agree to occasionally receive information about service updates and relevant real estate developments. You can unsubscribe from this communication at any time.
Canadian law exclusively governs all service agreements. The jurisdiction for all disputes is Toronto. If individual provisions of these GTC are invalid or unenforceable, the validity of the remaining provisions remains unaffected. The invalid or unenforceable provision will be replaced by a valid provision that comes closest to the economic purpose of the original provision. There are no oral side agreements. Changes to these GTC must be made in writing and will be communicated to you in a timely manner.